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Contact Tracing: How Call Centers Mitigate the Spread of COVID-19

With the continual spread of COVID-19 surpassing 2 million cases and rising in 21 states, state and local governments are scrambling to find a means to contain the spread. Medical supplies, PPE, and respirators are a big part of the front line, reactive treatments; however, when it comes to the proverbial ounce of prevention, contact […]

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