Digital communication channels are being successfully incorporated into collections service strategy to improve recovery and the customer experience. Though the traditional collection strategies of printed letters and agent phone calls are still an effective method of recovering outstanding balance, the downside of this legacy approach is the high operational costs (i.e. printing notices, administration, handling, […]
Thank you so much for the help and thank Sharon Carter for being wonderfully helpful along the way.
Thanks for your help, and please thank Jason too. He has always been very kind. Good to have this matter finally end after so many years and paying the debt – and beyond!
You are a BLESSING!
I just had the biggest sigh of relief …. I can’t thank you enough for how you have supported and worked with me to complete this cycle. May next year be our best year evah!
…I also wanted to mention that the folks in your office our always pleasant, knowledgeable and professional; I truly appreciate that.
Thank you very much Karen. Your exceptional work is appreciated more than you know.
We sincerely appreciate the cordial courtesy and proficiency of Tax Examiner Jason M. during my telecon this week.
Jason, Thank you, I hope you’re appreciated at your work, you do a great job!
…Laurie was absolutely wonderful to work with. This situation has been very stressful for me. Laurie was so helpful and really put me at ease while trying to navigate this process. She’s a gem.
The taxpayer wanted to express her gratitude to Meghan for her help in coming up with a workable payment plan and explaining how to manage her estimated payments. She was pleased with her polite approach and requested to talk to her every time she calls.
[TSI’s] ATB reviews and analysis offer both a detailed evaluation of individual problematic accounts, as well as a global assessment of the hospital’s overall account receivables.
We are very pleased with our TSI partnership and the financial results we have achieved. We know our charge-offs would be much higher without them.
TSI brings a highly skilled and professional team to quickly integrate as a partner and drive excellent results.
