Digital communication channels are being successfully incorporated into collections service strategy to improve recovery and the customer experience. Though the...
There is no question that your business needs a communications center to interact with your customers. But what should it...
As we start the fourth quarter of the year, we find ourselves reflecting on how debt collection for government agencies...
The vast majority of customers have no problem paying what they owe you and doing so on time. But poor...
What we know about the products and services we use is due to branding. Branding is the connection between the...
Educational institutions have many financial considerations that help them educate students. Finances are a major part of going to college...
Healthcare finance has always been complex, and it has only become more so in recent years. However, throughout all the...
Small and mid-sized businesses usually pride themselves on delivering personalized service to customers. People generally enjoy interacting with businesses that...
When you’re running a small or mid-sized business, one of the demands on you, among many, is collecting payments you...
Any entrepreneur knows there’s a chance that their business may not take succeed. Risk is inherent in any new business...
Healthcare debt collection is one of the most delicate of processes. Hospitals, medical practices, and ancillary service providers must tread...
Healthcare providers have always been under scrutiny to do more with less. Over the past decade, reimbursement has continued to...
