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The Value of Partnering with Consumers in the Debt Collection Process

When it comes to debt collection, one of the most important things is to continue the positive relationship you already have with the consumer. After all, the consumers are your customers, and even if you won’t be doing business with them again, you want to avoid burning bridges if you can. Debt collection can be […]

3 Unique Debt Collection Challenges

When your client or customer owes you money, challenges may arise. Perhaps you have a number of clients or customers who are delinquent in payment or maybe some of them have gone out of business. How do you collect? Do you want to continue working with them if they do pay? If so, it’s important […]

4 Ways the Right Debt Collection Partner Helps Your Team

When you’re running a small or mid-sized business, one of the demands on you, among many, is collecting payments you are owed. Sure, there may be someone on your team who might be able to manage this, or maybe everyone is responsible for working with their clients to collect debts. However, this can cause stress […]

6 Warning Signs of Financial Trouble for Your Small Business

Any entrepreneur knows there’s a chance that their business may not take succeed. Risk is inherent in any new business venture, of course. The Small Business Administration says that, while about 80% of small businesses make it through their first year, only 50% of small businesses make it past the five-year mark. Only one in three celebrate […]

How Technology is Disrupting the Collections Industry

The future is here for debt collection technology. Is technology a good or a bad thing? The answer is it depends on how you use it. In the field of debt collection, technology is being used to improve the consumer experience while helping industries work smarter and improve their bottom line. Here’s how the new […]

Four Healthcare Debt Collection Stats You Need to Know

Healthcare debt collection is one of the most delicate of processes. Hospitals, medical practices, and ancillary service providers must tread lightly to maintain the doctor-patient relationship they’ve worked so hard to build. At the same time, most healthcare revenue cycle metrics cannot sustain an extensive volume of past due accounts receivable customers for very long. […]

What is Skip Tracing for Debt Collection?

Many different types of companies use skip tracing to track down non-payers. For instance, if you buy a car and default on your loan payments, the lender might hire a skip tracer to find you. The same construct applies to debt collection. At TSI, we use skip tracing to enhance the collection process. We’re often […]

Best Practices for Collecting Debt from Millennials in 2019

Millennials, those youthful consumers born after 1980, are about to overtake Baby Boomers as the largest living adult population in the U.S., with more than 74 million of them working and accruing debt. Speaking of debt, there is a lot of it; CNBC says the average student loan debt is around $33,000  – and yet that isn’t even the […]

How to Minimize Accounts Receivable Days and Streamline Your Revenue Cycle

Healthcare providers have always been under scrutiny to do more with less. Over the past decade, reimbursement has continued to decline, and healthcare costs have risen. The Advisory Board reports hospital prices have gone up; inpatient care rose 42% from 2007 to 2014. For employers, healthcare costs have increased by 5% annually for the past six years. There […]

What Is End-to-End Debt Collection?

An end-to-end debt collection service helps companies maximize efficiencies to improve accounts receivables. While many companies employ a debt collection service to supplement an existing collections team in one area, in fact, an end-to-end outsourced team can help you throughout the process of debt collection. How does end-to-end debt collection service work and how can […]

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