There is no question that your business needs a communications center to interact with your customers. But what should it...
As we start the fourth quarter of the year, we find ourselves reflecting on how debt collection for government agencies...
Customer loyalty is largely based on customer experience. In fact, customer experience is becoming an increasingly important factor in customer...
When it comes to debt collection, one of the most important things is to continue the positive relationship you already...
Debt collection should enhance, not harm your brand image. The days of debt collection run amok are over. Certainly, federal...
Under value-based reimbursement, patient satisfaction scores impact account receivables. In 2018, keeping a patient happy with the service your healthcare...
Over 250,000 student loans go to debt collection every quarter. The Urban Institute points out the numbers, which are staggering: 250,000...
Many people feel as if they are subject to bill collector harassment. While in some cases that may be true,...
